WARRANTY REGISTRATION
We offer a standard 3-year product replacement warranty with the option to extend it to
5 years.
Our standard 3-year product warranty is dependant on specific requirements that need to be met by the DIY applicator as per our Application Instructions (Quality Checklist to be completed).
Our 5-Year Warranty extension will require the client to submit regular water-test reports. After registration for this option we will send e-mail reminders to the client on a six-monthly basis.
Please complete the Warranty Registration form below. You will receive further instructions by email.
_________________________________________________________________________
3-Year Warranty Requirements
Ensure Installation QualitySTEP 1 In order for us to confirm our product was correctly applied, we ask that a Quality Checklist (last pages of the Application Instruction Manual) be completed and submitted to us together with all supporting photos
|
Ensure Water QualitySTEP 2 Corrosiveness of your pool water has an impact on the life span of your pool lining. As such we require that a test report including Alkalinity, pH and Calcium hardness of the pool water be submitted for our review and record keeping
|
Extended 5-Year Warranty Requirements
Regular InspectionSTEP 3 Regular inspection of the pool lining for signs of chalking and knowing what to do next will allow you to act quickly and ensure a longer lifespan of your pool lining
|
Maintain Water QualitySTEP 4 We will remind you to submit a water test report indicating the Alkalinity, pH and Calcium hardness (Total hardness) levels of your pool water every six (6) months
|
_________________________________________________________________________
See our complete warranty offering here.